Will my equipment be shipped overseas or end up in a landfill?

No, DMD is certified and has a strict NO LANDFILL policy.  We are dedicated to responsible recycling practices that do not harm human health and/or the environment.


What happens to the data on my hard drives?

DMD wipes or destroys all hard drives that come into our facility with processes that are compliant with the Department of Defense, HIPAA, PCI, and SOX.


What are the typical devices that store my personal data and need to be sanitized?

Most personal data is stored on these commonly used devices: personal computers, laptops, cell phones, phone systems, copiers, printers, scanners, POS equipment, tablets, net books, and PDA's.  Keep in mind that this list is not exhaustive.  Please don't hesitate to contact us if you have a question about a particular device.


Does DMD only take computers?

No, we recycle any type of electronic equipment and accept scrap metals.  Take a look at our Equipment Accepted page for a full list.   


Do I need to drop my equipment off or will DMD pick it up?

We will pick up your equipment and transport it back to our facility using a seamless Chain-of-Custody.   We offer free pickup to clients in certain regions.  


How much time does it take to schedule a pickup after my initial request?

Generally, we can be at a facility within 72 hours of a company's initial request, given that they are located within certain boundaries of the Valley.  For more information on these boundaries, and other location-transportation times, please feel free to contact us here, or call us at 602.307.0180.


Where should I store my equipment until it is picked up?

Store equipment somewhere secure, dry, and easily accessible for our transportation guys.


Can I get money back for my equipment? 

DMD will attempt to sell equipment in working condition.  If you have equipment that you believe has resale value, let us know and we will do all we can do to recover that value. 


Can DMD inventory equipment?

Absolutely!  We are able to scan all equipment serial numbers and create inventory lists for your company to use as a reference.