--- title: DMD Systems - IT Asset Disposition - About description: Learn how DMD Systems Recovery has grown over the past 25 years to be a leader in the ITAD industry. --- - [About](https://www.dmdsystems.com/about) - [Careers](https://www.dmdsystems.com/careers) - [Partners](https://www.dmdsystems.com/partners) - [DMD Passport ® Login](https://passport.dmdsystems.com/) - [News](https://www.dmdsystems.com/news) Close - [ITAD Services](https://www.dmdsystems.com/en-us/itad-services) - [Decommissioning](https://www.dmdsystems.com/decommissioning) - [Logistics](https://www.dmdsystems.com/en-us/logistics) - [Inventory Management](https://www.dmdsystems.com/inventory-management) - [Data Destruction](https://www.dmdsystems.com/en-us/data-destruction) - [Value Recovery](https://www.dmdsystems.com/value-recovery) - [Electronics Recycling](https://www.dmdsystems.com/electronics-recycling) - [ITAD Solutions](https://www.dmdsystems.com/solutionsbyusecase) - [Asset Solutions](https://www.dmdsystems.com/solutionsbyusecase) - [Hardware Continuity Solutions](https://www.dmdsystems.com/hardware-continuity-services) - [Custom ITAD Programs](https://www.dmdsystems.com/custom-itad-programs) - [Complete Responsibility](https://www.dmdsystems.com/responsibility) - [Certifications](https://www.dmdsystems.com/en-us/certifications) - [ITAD Resources](https://www.dmdsystems.com/itad-resources) SEARCH [![logo](https://www.dmdsystems.com/hs-fs/hubfs/DMDS1001=VectorLogo_Color-DK-BG.png?width=120&height=79&name=DMDS1001=VectorLogo_Color-DK-BG.png "logo")](https://www.dmdsystems.com/?hsLang=en) - [ITAD Services](https://www.dmdsystems.com/en-us/itad-services) - [Decommissioning](https://www.dmdsystems.com/decommissioning) - [Logistics](https://www.dmdsystems.com/en-us/logistics) - [Inventory Management](https://www.dmdsystems.com/inventory-management) - [Data Destruction](https://www.dmdsystems.com/en-us/data-destruction) - [Value Recovery](https://www.dmdsystems.com/value-recovery) - [Electronics Recycling](https://www.dmdsystems.com/electronics-recycling) - [ITAD Solutions](https://www.dmdsystems.com/solutionsbyusecase) - [Asset Solutions](https://www.dmdsystems.com/solutionsbyusecase) - [Hardware Continuity Solutions](https://www.dmdsystems.com/hardware-continuity-services) - [Custom ITAD Programs](https://www.dmdsystems.com/custom-itad-programs) - [Complete Responsibility](https://www.dmdsystems.com/responsibility) - [Certifications](https://www.dmdsystems.com/en-us/certifications) - [ITAD Resources](https://www.dmdsystems.com/itad-resources) # ABOUT US Our People. Our Principles. Our Responsibility. [![\Contact Us\](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/8021175/interactive-199005992874.png)](https://www.dmdsystems.com/hs/cta/wi/redirect?encryptedPayload=AVxigLKSfnA64qWWH8Z1QIPnXCSzNWsfVUrCfDU0JLjtbSGU1oT191ntnF6qOY8dmu0G4ihupUKigC7D9jiY%2FVGd87vj4hZ8B%2FyS%2BHJ5YLacAWZP821ZbcQz4pHhLaOiZxh%2FkWvfVqntipXkMlwuhvjrBSzk1OoRFF5NNTl3PD2PHYDMqCyBJNHDd52LoKe53jYV4w7%2Fnu9d3QxqZwEu&webInteractiveContentId=199005992874&portalId=8021175&hsLang=en) Complete Responsibility ## COMPLETE IT Asset Disposition Services. From Start to Finish. DMD provides Reuse First® IT Asset Disposition services with rigorous security and environmental standards for organizations that value their reputation and our world. Our governed ITAD programs manage unnecessary IT assets from decommissioning through final disposition, delivering consistent, auditable outcomes across locations through a vetted global network of downstream and logistics vendors. For more than 30 years, DMD has worked with enterprise and public sector organizations to securely destroy data and prioritize reuse through redeployment or remarketing across Data Center, End User Compute, and Mobility environments worldwide. DMD operates to the industry’s most rigorous standards. We are certified by the National Association for Information Destruction as NAID AAA, with data destruction aligned to NIST 800 88 guidelines, and maintain R2v3, ISO 9001, ISO 14001, ISO 27001, and ISO 45001 certifications. Through a compliant global logistics and downstream network, we securely manage IT asset removals from offices, warehouses, and data center environments around the world. 30 years of growth and innovation ## DMD Systems Recovery (DMD) DMD has been saving the environment one IT asset at a time for 30 years. Follow our journey. - ##### 1996 - the Start Morris Scott founds DMD as a way to make a personal impact on the world we live in with a vision to reduce the amount of IT Assets going to our landfills, tainting our environment for the future. - ##### 1996 - Innovation DMD creates initial revenue share program with Motorola.  DMD implements End of Life support program for the National Weather service providing critical spare and component support. - ##### 2000 - National Scale Created a national, all category, IT Asset Disposal program for one of the largest financial institutions in America - ##### 2012 - Formal Environmental Commitment DMD officially certifies as R2. Responsible Recycling, R2, is the leading standard for electronics repair and recycling and ensures a common set of processes, safety measures, and documentation. - ##### 2016 - Off Grid and Secure DMD takes its production facility off the grid, utilizing solar power and backups. DMD becomes NAID AAA certified for onsite and offsite data destruction. - ##### 2020 - Purpose and Scale DMD formalizes their commitment to purpose with profit achieving B Corps status. Completed a 160PetaByte Data Center, 50,000 disk erasure project. Deployed 8,000 individual boxes to residences in 23 unique countries to return laptops for secure data erasure and equipment repurposing. - ##### 2022 - Building a Greener, Global Impact DMD established the DMD Action Team to drive internal sustainability and quarterly philanthropic efforts. Commit to publishing an annual Impact Report. Built global service capabilities with vetted, R2v3 and NAID AAA certified partners, delivering projects in 21 countries and local processing in 14 countries. - ##### 2024 - Expanding Our Reach DMD operates three certified ITAD processing facilities in Tempe, AZ, Austin, TX, and Palo Alto, CA. Recognized as a Representative Vendor in the Gartner® Market Guide for ITAD for the second time. Nominated as 1 of 3 finalists for ITAD of the Year by peer ITADs. Our Team ## Meet Our Leadership Our leadership team guides DMD and reflects the values that shape how we operate. TOUCH Aaron Zeper Chief Executive Officer Aaron leads DMD with executive experience across sales, marketing, operations, and service delivery. He focuses on delivering accountable IT services that protect client interests and support environmental responsibility. [mailto:zeper@dmdsystems.com](mailto:zeper@dmdsystems.com) Aaron Zeper Chief Executive Officer TOUCH Tyler Merchant Chief Financial Officer Tyler joined DMD with over 16 years of finance experience in tech and private equity-backed service firms. Tyler’s leadership spans global teams, M&A integration, and building financial systems that drive transparency and profitability. [mailto:tyler.merchant@dmdsystems.com](mailto:tyler.merchant@dmdsystems.com) Tyler Merchant Chief Financial Officer TOUCH Patrick Kelly Chief Information Officer Patrick joined DMD in 2024 following the acquisition of Basket Materials. With over a decade of IT leadership, he now guides DMD’s technology strategy & supports marketing alignment to ensure systems & messaging serve client goals. [mailto:patrick.kelly@dmdsystems.com](mailto:patrick.kelly@dmdsystems.com) Patrick Kelly Chief Information Officer TOUCH Bryn Norton Chief Revenue Officer Bryn leads DMD’s revenue strategy and sales organization, bringing global experience building and scaling go-to-market teams for complex enterprise IT environments. He focuses on aligning sales execution with long-term growth and client outcomes. [mailto:Bryn.Norton@dmdsystems.com](mailto:Bryn.Norton@dmdsystems.com) Bryn Norton Chief Revenue Officer TOUCH Jon DeMent Chief Commerical Officer Jon joined DMD in 2016 and serves as CCO, overseeing commercial strategy across sales and logistics. He works with enterprise clients to shape and execute IT asset retirement strategies across mobility and data center environments, bringing over a decade of experience in IT asset disposition. [mailto:jon@dmdsystems.com](mailto:jon@dmdsystems.com) Jon DeMent Chief Commerical Officer TOUCH Sara Berntgen Head of Account Management Sara joined DMD with experience in account management and operations. She serves as Manager of Account Management, overseeing client relationships and account operations to ensure consistent, high-quality service delivery. [mailto:Sara.Berntgen@dmdsystems.com](mailto:Sara.Berntgen@dmdsystems.com) Sara Berntgen Head of Account Management TOUCH Sara Doran Chief of Staff Sara joined DMD in 2024 following the acquisition of Basket Materials. As Chief of Staff, she oversees strategic planning, human resources, and internal operations, bringing over a decade of experience from global organizations including ASML and Pfizer. [mailto:sara.doran@dmdsystems.com](mailto:sara.doran@dmdsystems.com) Sara Doran Chief of Staff TOUCH Alison Leslie HR & Compliance Director Alison joined DMD in 2019, bringing experience from the social work sector. She leads DMD’s Human Resources and Compliance functions, overseeing policy, compliance, and regulatory requirements to support organizational accountability. [mailto:alison.leslie@dmdsystems.com](mailto:alison.leslie@dmdsystems.com) Alison Leslie HR & Compliance Director TOUCH Francisco Tejeda Enterprise Applications Director Francisco joined DMD with experience in reverse logistics and ITAD from Ingram Micro. As Director of Enterprise Applications, he focuses on advancing DMD’s internal systems to improve efficiency and scalability. [mailto:Cisco.Tejeda@dmdsystems.com](mailto:Cisco.Tejeda@dmdsystems.com) Francisco Tejeda Enterprise Applications Director TOUCH Cherise Carothers Service Delivery Director Cherise joined DMD with over 15 years of experience in service delivery and operations management. As Director of Service Delivery, she leads initiatives focused on operational efficiency, customer experience, and compliance. [mailto:Cherise.carothers@dmdsystems.com](mailto:Cherise.carothers@dmdsystems.com) Cherise Carothers Service Delivery Director Company Leadership ## From Our Founder I am most pleased with the caliber of people who are here to fulfill our mission through hard work and creative problem solving. It is an exciting place to be. Our improvement and innovation allows us to preserve resources and reduce waste while protecting our customers' most important interest and investments. Having the trust of some of the world's largest and most critical governmental, commercial and private organizations during the most incredible time of technological change in our species history is an incredible experience. Being able to participate in this has been a privilege and something that we are extremely grateful for. I am proud of what the team has accomplished… ![29472855\_10155536416051314\_9217625001245540352\_o](https://www.dmdsystems.com/hs-fs/hubfs/29472855_10155536416051314_9217625001245540352_o.jpg?width=70&name=29472855_10155536416051314_9217625001245540352_o.jpg) Morris Scott Founder, Chairman How we do things ## The DMD Way The DMD Way defines how we operate, make decisions, and take responsibility for the outcomes we deliver. It guides how we protect data, manage environmental impact, support our teammates, and earn the trust of the organizations we serve. These principles shape every IT asset we manage and every commitment we stand behind. - Purpose, Vision, and Mission - Values in Action Purpose, Vision, and Mission Values in Action ### Purpose, Vision, and Mission Our purpose, mission, and vision define how we operate today and the impact we aim to have long term. - **Purpose** – DMD protects our environment, one IT asset at a time. - **Vision** – Our landfills shrink as the raw materials of digital technology are fully repurposed fueling the next generation of technology. - **Mission** – DMD delivers IT Asset Disposition (ITAD) solutions adhering to the most rigorous data security and environmental standards to convey confidence for companies who value their reputation and our world. ### Values in Action **We Commit to Our:** - Environment - Customers - Team **To Always Exhibit our DMD Values:** - **Accountability** – We answer for our actions and decisions, but more importantly, for our outcomes and results. - **Protection** – We are guardians and caretakers to our environment, our customers, and our teammates. - **Smart Decisions** – We make the best choice given the available information, our experience, and judgment. And we make it quickly. - **Integrity** – We uphold our standards and commitments without exception. IT Asset Disposition ## Process and Standards We operate under defined standards and accountability frameworks that guide how IT assets are managed, secured, and dispositioned across their lifecycle, ensuring responsible outcomes for data, compliance, and the environment. - Quality, Environmental, Health, & Safety Policy - Job Safety Analysis - Certifications - Organizations Quality, Environmental, Health, & Safety Policy Job Safety Analysis Certifications Organizations ### DMD Systems QEHS Policy DMD is committed to conducting IT asset disposition activities in a manner that supports data security, environmental responsibility, and the health and safety of our employees and the communities in which we operate. Our commitments include:  - Meeting customer requirements through governed IT asset disposition practices. - Protecting the environment, including prevention of pollution and protection of biodiversity and ecosystems through responsible recycling. - Managing used and end of life electronic equipment based on a reuse, recover, dispose hierarchy including onsite and downstream materials management throughout the recycling chain. - Providing safe and healthy working conditions for the prevention of injury and ill health and control occupational health and safety risks using the hierarchy of controls to eliminate hazards and reduce occupational health and safety risks. - Encouraging worker participation, and where they exist, workers’ representatives, in the decision-making processes in the QEHS management system. - Managing Focus Materials throughout the recycling chain to final disposition with due diligence to protect our environment and health and safety. - Complying with all legal and other requirements relative to the environmental and health and safety aspects of our business and to fulfill its compliance obligations. - Providing a framework for setting and reviewing quality, environmental, health and safety objectives. - Driving continual improvement through performance monitoring and management system evaluation. - Communicating and reinforcing this policy throughout our company and those working on our behalf, as well as to our customers, our suppliers and to the public. ### Job Safety Analysis Worker safety is one of the top concerns when decommissioning data center assets. DMD has developed a comprehensive system to ensure safe hardware removal from virtually any type of data center environment. This is complimented by our OHSAS 18001 Occupational Health and Safety certification, which requires documented procedures for worker safety. For major decommissioning projects we construct a formal job safety analysis which each worker must understand and sign off on. The document outlines potential hazards and actions that must be taken to mitigate those hazards.  **Examples of hazards include:** - Injury to hands and feet from sharp objects or pinch points - Injuries relating to the lifting of heavy objects - Slip, trip, or fall on raised floor tiles, ramps, or cables - Cabinets tipping over when being moved - Flying objects from dismantling hardware - Collisions from congested areas **Actions we take to mitigate these risks include:** - Workers wear gloves, steel toes boots, and safety glasses - Lanes are created when heavy items are being moved - Multiple people are required to lift any device over 35 lbs - Signage is used to clearly identify any obstacles on the job site ### Certifications [![R2v3 Certification](https://www.dmdsystems.com/hs-fs/hubfs/R2-V3-icon-400x417-1.png?width=188&name=R2-V3-icon-400x417-1.png)](https://sustainableelectronics.org/) ### Responsible Recycling The R2v3 certification is a commitment to ensuring the safe disposal of electronic waste both in terms of recycling and reuse. The program was developed by key industry stakeholders including original equipment manufacturers (OEMs), the U.S. Environmental Protection Agency (EPA), and leaders in the recycling industry. DMD Systems Recovery holds R2v3 certification across the following processing facilities, with approved appendices at each site: - **Tempe, AZ (HQ):** A, B, C, F, G - **Austin, TX:** A, B, C - **Palo Alto, CA:** A, B, C For more information: [SERI's R2v3](http://www.sustainableelectronics.org/) ![NAID AAA](https://www.dmdsystems.com/hs-fs/hubfs/NAID%20AAA.png?width=188&name=NAID%20AAA.png) ### National Association for Information Destruction (NAID) AAA Certified: NAID is an international trade association for organizations that provide data destruction services. AAA Certification demonstrates a firm’s commitment to best practices in the sanitization or physical destruction of electronic storage media. For more information: [NAID AAA](http://www.naidonline.org) ![Certified B Corporation](https://www.dmdsystems.com/hs-fs/hubfs/b%20corp%20logo%20.png?width=188&name=b%20corp%20logo%20.png) ### Certified B Corp: Certified B Corporations achieve a minimum verified score on the B Impact Assessment - a rigorous assessment of a company's impact on its workers, customers, community, and the environment - and make it transparent on bcorporation.net. Certified B Corporations require their board of directors to balance profit and purpose. For more information: [B Corporation](http://www.bcorporation.net) ![ISO 9001:2015](https://www.dmdsystems.com/hs-fs/hubfs/ISO%209001_2015%20(002).jpg?width=188&name=ISO%209001_2015%20(002).jpg) ### ISO 9001:2015 ISO 9001:2005 sets the criteria for a quality management system for ensuring consistent, high-quality products and services are delivered to all customers. For more information: [ISO 9001 Standard](https://www.iso.org/iso-9001-quality-management.html) ![ISO 14001:2015](https://www.dmdsystems.com/hs-fs/hubfs/ISO%2014001_2015.jpg?width=188&name=ISO%2014001_2015.jpg) ### ISO 14001:2004 ISO 14001:2004 sets the criteria for an environmental management system that ensures environmental impact is being measured and continually improved. For more information: [ISO 14001 Standard](https://www.iso.org/iso-14001-environmental-management.html) ![ISO 27001](https://www.dmdsystems.com/hs-fs/hubfs/ISO%2027001%20black%20new.jpg?width=188&name=ISO%2027001%20black%20new.jpg) ### ISO 27001:2022 ISO 27001:2022 is the international standard for information security management systems (ISMS). It provides the framework for identifying risks, protecting data, and maintaining secure controls across people, processes, and technology. For more information: [ISO 27001 Standard](https://www.iso.org/standard/27001) ![ISO 45001:2018](https://www.dmdsystems.com/hs-fs/hubfs/ISO%2045001_2018.jpg?width=188&name=ISO%2045001_2018.jpg) ### ISO 45001:2018 ISO 45001:2018 is an international occupational health and safety management system that provides the standards for minimizing employee risk, offers assurance to business partners, and demonstrates diligence. For more information: [ISO 45001 Standard](https://www.iso.org/iso-45001-occupational-health-and-safety.html) ### Organizations **i-SIGMA** International Secure Information Governance & Management Association is the trade association for secure information lifecycle management. NAID and PRISM are divisions of i-Sigma. [https://isigmaonline.org/](https://isigmaonline.org/) **SERI**  Sustainable Electronics Recycling International (SERI) is a non-profit organization dedicated to the responsible reuse, repair, and recycling of electronic products.  SERI is the housing-body for the R2 Standard and works with a coalition of partners to raise awareness of electronics repair and recycling issues around the world. [https://sustainableelectronics.org/](https://sustainableelectronics.org/) **B Lab** A non-profit organization that administers the B Corp Certification. The B Corp Certification assesses the overall positive impact of the company that stands behind it. This ensures third-party validation, public transparency, and legal accountability. **[https://bcorporation.net/](https://isigmaonline.org/)** **TERRA** TERRA represents largest network Certified Recyclers in North America and is dedicated to eliminating hazardous e-waste from contaminating the air, land and water by diverting used electronics to the care of responsible e-waste recycling and ITAD service providers to maximize the sustainable reuse and recycling of natural resources. [https://www.jointerra.org/](https://www.jointerra.org/) **ASCDI** The Association of Service and Computer Dealers and the North American Association of Telecom Dealers is a not for profit association of companies that buy, sell and service computer, telecom and other technical equipment and solutions. In 2012 the NATD merged in as well. Today we are known as the AscdiNatd. [https://www.ascdi.com/](https://www.ascdi.com/) **Arizona Technology Council** The AZ Tech Council is the principal advocate for science- and technology-based companies in Arizona. Through the collective strength of its members, the Council informs and educates policymakers on issues that are important to Arizona's technology sectors. [https://www.aztechcouncil.org/](https://www.aztechcouncil.org/)   Chosen by Industry Leaders ## Trusted by Leading Organizations ![REI-1-1](https://www.dmdsystems.com/hs-fs/hubfs/DMD%20Images/Client%20Logos/For%20Website/REI-1-1.png?width=480&height=310&name=REI-1-1.png) ![Cable One-Sparklight](https://www.dmdsystems.com/hs-fs/hubfs/DMD%20Images/Client%20Logos/For%20Website/Cable%20One-Sparklight.png?width=1542&height=389&name=Cable%20One-Sparklight.png) ![DHL logo-1](https://www.dmdsystems.com/hs-fs/hubfs/DMD%20Images/Client%20Logos/DHL%20logo-1.png?width=878&height=158&name=DHL%20logo-1.png) ![Zendesk-Logo](https://www.dmdsystems.com/hs-fs/hubfs/DMD%20Images/Client%20Logos/For%20Website/Zendesk-Logo%5B9068%5D-1-1.png?width=2037&height=1470&name=Zendesk-Logo%5B9068%5D-1-1.png) ![Juniper Logo](https://www.dmdsystems.com/hs-fs/hubfs/DMD%20Images/Client%20Logos/For%20Website/Juniper%20Logo-1.png?width=1282&height=389&name=Juniper%20Logo-1.png) ## DMD Locations - **Facility & Headquarters — Tempe, AZ** 2625 S Roosevelt St #103, Tempe, AZ 85282 - **Facility — Austin, TX** 2216 Rutland Drive, # B, Austin, TX 78758 - **Facility — Palo Alto, CA** 911 Industrial Ave, Palo Alto, CA 94303 ##### TABLE OF CONTENTS loading... [![logo](https://www.dmdsystems.com/hs-fs/hubfs/DMDS1001=VectorLogo_Color-DK-BG.png?width=120&height=79&name=DMDS1001=VectorLogo_Color-DK-BG.png "logo")](https://www.dmdsystems.com/?hsLang=en) DMD Systems delivers IT Asset Disposition solutions adhering to the most rigorous security and environmental standards, providing confidence for companies who value their reputation and our world.   - [ITAD Services](https://www.dmdsystems.com/en-us/itad-services) - [Logistics](https://www.dmdsystems.com/en-us/logistics) - [Inventory Management](https://www.dmdsystems.com/inventory-management) - [Data Destruction](https://www.dmdsystems.com/data-destruction) - [Value Recovery](https://www.dmdsystems.com/value-recovery) - [Electronics Recycling](https://www.dmdsystems.com/electronics-recycling) - [Decomissioning](https://www.dmdsystems.com/decommissioning) - [ITAD Solutions](https://www.dmdsystems.com/complete-responsibility-4) - [Hardware Continuity Services](https://www.dmdsystems.com/hardware-continuity-services) - [Custom Programs](https://www.dmdsystems.com/custom-itad-programs) - [For Use Cases](https://www.dmdsystems.com) - [For Outcomes](https://www.dmdsystems.com/complete-responsibility-4#complete-responsibility-datacenter) © 2026 DMD Systems Recovery \- All rights reserved - [Privacy Policy](http://dmdsystems-8021175.hs-sites.com/privacypolicy) - [Terms and Conditions](https://www.dmdsystems.com/termsandconditions) - [SMS Policy](https://www.dmdsystems.com/sms)